Monday - Sunday 6:00 AM - 6:00 PM
Level 10, 14 Mason ST, Dandenong 3175 VIC.
We uphold your absolute right to be treated with respect. We honor your unique culture, values, beliefs, and identity in every aspect of our service delivery.
We are committed to providing you with clear information and supporting you to make your own informed choices about the services you receive, how they are delivered, and by whom.
As a registered NDIS provider, we adhere to the stringent NDIS Practice Standards and the guidelines of the NDIS Quality and Safeguards Commission.
We work with you to develop your skills, connect you with your community, and empower you to take greater control over your life and achieve your personal aspirations.
Happy Clients
Year Of Experience
Navigating the NDIS can bring up a lot of questions. We've compiled answers to some of the most common ones below. If you can't find what you're looking for, please don't hesitate to contact us.
The National Disability Insurance Scheme (NDIS) is a way of providing support for Australians with a permanent and significant disability. It is not a welfare system but is designed to provide funding to eligible people (known as participants) to help them achieve their goals, increase their independence, and participate more in their community.
To be eligible for the NDIS, you generally need to be an Australian citizen or permanent resident, be under 65 years of age when you first apply, and have a permanent disability that significantly affects your ability to take part in everyday activities. You can find the full eligibility checklist on the official NDIS website or contact a Local Area Coordinator (LAC) for assistance.
Yes, 24 SEVEN CARE is a registered NDIS provider with the NDIS Quality and Safeguards Commission. This means we have met the strict government requirements for quality, safety, and professional conduct.
Our services are available throughout Victoria, NSW, Brisbane & Tasmania. Please contact us to confirm if we can provide support in your specific location.
Getting started is simple. The first step is to contact us for a free, no-obligation consultation. We'll have a chat about your needs, goals, and your NDIS plan. From there, if you decide to proceed, we will develop a Service Agreement with you that outlines the support we will provide.
This is a great question! A Support Coordinator helps you use your plan—they help you find providers, understand your budget, and connect you with services to achieve your goals. A Plan Manager helps you manage the money in your plan—they pay your invoices and track your spending. They are two different, but very important, capacity-building supports.
Absolutely. We believe that a good connection between you and your support worker is essential. We work hard to match you with someone who has the right skills, experience, and personality to support you well. We always encourage your feedback to ensure we get the match right.
