Live Your Life, Your Way.

A registered NDIS provider

24 SEVEN CARE is your dedicated NDIS partner in Victoria, NSW, Brisbane & Tasmania, providing reliable, person-centered support to help you achieve your goals and thrive in your community.

About Us

Your Trusted Partner in Disability Support.

At 24 SEVEN CARE, we believe in empowering you to live life on your own terms. As a registered NDIS provider in Victoria, NSW, Brisbane & Tasmania, our mission is to deliver consistent, high-quality support that respects your choices, champions your goals, and promotes your independence.

Working Hours

We believe that care should be embraced with dignity, joy, and the right level.

  • Monday - Sunday 6:00 AM - 6:00 PM

Family-Like Bonds, Not Just Staff and Residents

Comfort That Never Compromises on Dignity

Every Detail Designed with Cares in Mind

Our facts

Our care impact in real numbers

2.5K+

Happy Clients

10Y+

Year Of Experience

Our services

How We Can Support You?

Development of Life Skills

Build your confidence and independence with practical skills for everyday life.

Daily Living & Household Support

Get the help you need with personal care and keeping your home safe and comfortable.

Community & Group Activities

Connect with others, pursue your hobbies, and engage with your community.

Disability Accommodation & Tenancy Support

Find and maintain a home that is right for you with our expert assistance.

Disability Transport & Support

Get to your appointments and community activities safely and on time.

Plan Management

Enjoy stress-free financial management of your NDIS plan.

Therapeutic Supports

Access professional therapies to improve your skills and wellbeing.

Support Coordination

Navigate your NDIS plan with an expert guide to maximise your funding.

Early Childhood Supports

Give your child the best start with specialised support for children under 9.

Why choose us

Choosing an NDIS provider is a big decision. Here’s why participants and their families in Victoria, NSW, Brisbane & Tasmania trust us to be their partner.

A True Participant-First Approach

Your goals are our blueprint. We don't believe in one-size-fits-all solutions. We start by listening to you, understanding your aspirations, and collaborating to design a support plan that is tailored specifically to your needs and preferences.

A Qualified & Compassionate Team

Our support workers are more than just qualified; they are passionate about making a positive difference. Every team member is rigorously screened, including an NDIS Worker Screening Check, and receives ongoing training to ensure quality, empathy, dignity, and respect.

Unwavering Reliability & Consistency

We pride ourselves on providing consistent support workers you can build a rapport with and maintain clear, timely communication so you are always informed and in control.

Full NDIS Compliance & Safety

24 SEVEN CARE is a registered NDIS provider and operates in strict accordance with the NDIS Code of Conduct and NDIS Practice Standards.

NDIS Compliance & Your Rights

Our Commitment to Quality, Safety, and Your Rights

At 24 SEVEN CARE, your rights, safety, and well-being are at the forefront of everything we do. As a registered NDIS provider, we are fully committed to upholding the highest standards of quality and safety as set out by the NDIS Quality and Safeguards Commission. This page explains our commitment and your rights as a participant.

Your Right to Speak Up

Feedback and Complaints

Upholding the NDIS Practice Standards

As a registered provider, 24 SEVEN CARE is audited against the NDIS Practice Standards. These standards define the level of quality and safety you should expect from our services.

Our Commitment to the NDIS Code of Conduct

The NDIS Code of Conduct is a set of rules that all NDIS providers and workers must follow. It ensures that you are treated with respect and that your services are safe and ethical.

our testimonials

What Our Participants Say

From compassionate care to heartfelt connections, their stories reflect the trust and comfort we strive to provide every day.

99%

Happy to adjust or finish up whatever you need!

24 SEVEN CARE has been a game-changer for our family. The support is so reliable, and my support worker really listens to me and helps me work towards my goals. I feel more confident and independent than ever before.

Sarah M., NDIS Participant

Geelong

The team helped us understand my son's NDIS plan and connected us with the perfect support. Their support coordination is fantastic. For the first time, the NDIS doesn't feel overwhelming.

David L., Parent

Melbourne

Ready to work with us?

Let's have a chat.

Frequently asked questions

Your Questions, Answered

Navigating the NDIS can bring up a lot of questions. We've compiled answers to some of the most common ones below. If you can't find what you're looking for, please don't hesitate to contact us.

The National Disability Insurance Scheme (NDIS) is a way of providing support for Australians with a permanent and significant disability. It is not a welfare system but is designed to provide funding to eligible people (known as participants) to help them achieve their goals, increase their independence, and participate more in their community.

To be eligible for the NDIS, you generally need to be an Australian citizen or permanent resident, be under 65 years of age when you first apply, and have a permanent disability that significantly affects your ability to take part in everyday activities. You can find the full eligibility checklist on the official NDIS website or contact a Local Area Coordinator (LAC) for assistance.

Yes, 24 SEVEN CARE is a registered NDIS provider with the NDIS Quality and Safeguards Commission. This means we have met the strict government requirements for quality, safety, and professional conduct.

Our services are available throughout Victoria, NSW, Brisbane & Tasmania. Please contact us to confirm if we can provide support in your specific location.

Getting started is simple. The first step is to contact us for a free, no-obligation consultation. We'll have a chat about your needs, goals, and your NDIS plan. From there, if you decide to proceed, we will develop a Service Agreement with you that outlines the support we will provide.

This is a great question! A Support Coordinator helps you use your plan—they help you find providers, understand your budget, and connect you with services to achieve your goals. A Plan Manager helps you manage the money in your plan—they pay your invoices and track your spending. They are two different, but very important, capacity-building supports.

Absolutely. We believe that a good connection between you and your support worker is essential. We work hard to match you with someone who has the right skills, experience, and personality to support you well. We always encourage your feedback to ensure we get the match right.

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